Terms of Use

1. Acceptance and scope

By using this website, creating an account, purchasing connected hardware or requesting support, you agree to these Terms and the Order, Privacy and After-Sales policies linked from the website.

2. Product information

We aim to present accurate product profiles, regional compatibility, measurements, interfaces and included items. Images may be illustrative. The confirmed model and variation on the order control. Customers must verify legal frequency, electrical and environmental requirements for their installation.

3. Accounts and acceptable use

Keep account credentials secure and provide accurate order information. Do not misuse the website, interfere with security, scrape protected account data, distribute restricted firmware, impersonate another person or attempt unauthorized access to devices, services or customer records.

4. Third-party networks and software

Products may integrate with external networks, applications, dashboards or network servers. Those services are governed by their own terms and can change, charge fees, restrict regions or discontinue features independently. A compatibility statement is not a promise of permanent third-party service.

5. Intellectual property and documentation

Website design, original text, downloadable resources and brand assets are protected by applicable rights. Product names and third-party marks belong to their respective owners. Manuals and firmware may be used only for compatible devices and may not be republished or sold without permission.

6. Warranty and limitation

Hardware remedies are governed by the applicable warranty and After-Sales Terms. To the extent legally permitted, we are not responsible for indirect loss caused by external networks, radio coverage, unlawful configuration, unsupported modifications, carrier delay, third-party software or events beyond reasonable control. Rights that cannot legally be excluded remain unaffected.

7. Changes and contact

We may update these Terms for future use, products or legal requirements. The effective date identifies the current version. Questions may be sent through the official contact page or to info@sensecap.io.

Policy questions: info@sensecap.io